Yesterday we lost our connection to Sonos and when we went to open our Sonos App, we were prompted with a message we had to 'Add A Player'??? Why, our Sonos was working... I checked all of our units and they all have solid white lights... Does anyone have a solution to this, other than wait on the customer support line for over an hour? We even contacted our local Sonos experts who did not know the solution and advised us to call the customer support!! .... help please!!
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