Answered

When adding to the queue from Spotify, the immediate next track always skips

  • 30 July 2021
  • 1 reply
  • 188 views
A

Hi,

When I add a song from Spotify to play next, it always skips. If I add two songs, the first will skip and the second will play. 

I have 100MB fibre broadband. The ‘main’ Sonos speaker in the network is connected by Ethernet. I’ve done hard resets, advised by Sonos, and the problem still isn’t solved.

Hoping someone can help me on this because I’ve spoken to Sonos support twice and the problem has persisted. it’s doing my head in.

Any tips?

Ant

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Best answer by Xander P 3 August 2021, 14:04

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1 reply

Xander P
Userlevel 6
Badge +15

Hi @AHad_, welcome to the Sonos Community!

Not an issue I’ve come across before, would it be possible to remove and then re-add the Spotify account to Sonos? Is there any change after doing so?

Do you also have the same issues if you use Spotify Connect to play directly from the Spotify app?

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