BUT the wife streams all her TV through a Telstra TV Roku box (hooked up to the TV via HDMI) and what ever I do we can't control the volume with the Samsung Universal remote.
You press the volume button & the ;Audio Out' symbol comes up on the screen but the volume on the Playbar doesn't change - as I said it works fine on normal TV (the Roku remotes don't have a volume control button at all)
She has to manually adjust the volume on the Playbar or unlock her phone and use the Sonos app - she's not happy............ any idea how I can resolve it ?
Best answer by Jon1965
for anyone interested - the SONOS technology doesn't allow this to work - different protocols - my fix was to buy a replacement Samsung remote (using IR) for $59 from Harvey Norman and reset the remote in the SONOS Playbar settings - all good working fine - you could probably use a universal remote which may save you a couple $'s but this one works straight out of the pack - just add batteries
ps the standard volume control of the SONOS Playbar still works fine on normal TV using the Samsung bluetooth remote