Sometime in the last couple of months my 2 Play 5’s stopped working.
I can work through the “Find Missing Product”, and find the product, setup the SONOS wifi and then try to connect to my wifi network. All good until i get to the password for my wifi at which point the Sonos App advises that (VALID) the password is invalid.
I’ve reset all other speakers, and the router (as suggested on the only other post i can find with similar issues). No joy.
Please assist !
Best answer by davesimau
Problem solved finally.
i believe it started after a password change on my router.
resolved (I think !) by :
connect speaker via ethernet
change network password
run wireless setup in Sonos/Settings/System/Network
allow time for everything to be applied across speakers
still didn’t work,
repeated above, changing back to the “new” (recent over last few months) router password
all food for me after that