updated not updating

  • 11 July 2019
  • 2 replies
  • 56 views

Update keeps going back after completing with error codes. Stating reset router reset sono unplugged all my speakers plug directly into router. DID THEM ALL. Only when I did it with a single speaker it worked but then I could not get ANY music service. Then put all the speakers back in and update bullshit repeated. What the blue hell is the issues.

2 replies

Userlevel 5
Badge +13
Only when I did it with a single speaker it worked but then I could not get ANY music service. Then put all the speakers back in and update bullshit repeated. What the blue hell is the issues.

Sounds like only one speaker in your system updated.
Userlevel 7
Badge +21
Reset Sonos? Did you just power-cycle them (good) or do a factory reset (not good) can't tell from your post above.

If it was a factory reset you deleted all your stuff and will have to install all over again as a new system, rebuild your playlists and redo any tweaked settings or Trueplay stuff. Sonos tells you not to do a factory reset without consulting them directly because of all this hassle.

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