update library problems
I have updated the software, but everything in the Manage menu is grayed out.'
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
It's one of two things. Either the operating system is only partially supported as listed here:
http://www.sonos.com/en-gb/software/release/7-0
Or the update wasn't completed on all devices and your apps are out of sync with the firmware. To check this, go to Settings/Help->About Your Sonos System and check that both the controller and players are on version 7.0.
http://www.sonos.com/en-gb/software/release/7-0
Warning: Partially Supported Controllers
Upon installing 7.0, Sonos controllers on these operating systems will remain Partially Supported Controllers:
Android: 2.2, 2.3, and 3.x
iOS: 7.0 (iPhone 4)
Windows: XP and Vista™
macOS: 10.7 (Lion) and 10.8 (Mountain Lion)
Partially Supported Controllers can still browse, search, and play music. But they’ll no longer be able to perform tasks like setting up Sonos components, adding new services, or changing room EQ settings.
Or the update wasn't completed on all devices and your apps are out of sync with the firmware. To check this, go to Settings/Help->About Your Sonos System and check that both the controller and players are on version 7.0.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.