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Unsupported tv audio

  • 22 January 2018
  • 2 replies
  • 247 views

Came home today and Sonos isn’t playing audio from tv, was fine this morning. Audio can be heard through music app and through DVD player still message on the Sonos says unsupported tv audio, can someone please help.
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Best answer by claresmith29 22 January 2018, 20:52

It is virgin media (cable), but magical it’s come back on after being off for 4 hours. If it continues I will post. Thanks for your help.
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2 replies

Userlevel 7
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Check that the source had not changed. Is this a sky box or similar?
It is virgin media (cable), but magical it’s come back on after being off for 4 hours. If it continues I will post. Thanks for your help.