For the last 3 months I have suddenly been unable to play any music from TIDAL through the Sonos app. When I go to play a song it gives me the error 'Unable to play - the connection to TIDAL was lost. I have tried removing the TIDAL music service and then adding again but this didnt make any difference. Until today I could still browse 'My Music' on TIDAL through the Sonos app but now it shows 'No selections available'.
I can play TIDAL through their own app and the TIDAL web app so, their service is clearly working fine.
I see there are a few similar posts on the community but none seem to show a resolution.
Please advise how I can get this fixed.
Best answer by Dom1da
First try rebooting your router that worked for me.
i use Tidal as well.
are one sonos your speakers wired to the router or are they fully wirless?