Hi, I have read all the threads about this issue but can't seem to find the solution for my new laptop. I have run the Sonos S1 controller app with no issues with my former Windows 10 laptop. I just acquired a new laptop and tried installing the app but keep running into the same error message.
The app installs with no problem but when trying to launch it, I get the following error message: "Unable to load pcdcr.dll. Please re-install”
I have deleted and reinstalled multiple times but to no avail.
Here is my system details:
Device name LAPTOP-4I6I7JU6
Processor AMD Ryzen 7 5700U with Radeon Graphics 1.80 GHz
Installed RAM 8.00 GB (7.35 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 10 Home
Version 20H2
Installed on 7/2/2021
OS build 19042.1110
Experience Windows Feature Experience Pack 120.2212.3530.0
Any help is appreciated!