I have a Playatation 4 Pro connected to the OneConnect box of a Samsung KS7000 TV which in turn is connected to the Playbar by optical cable. All TV and streaming services allow me to change the Playbar volume using the Samsung universal remote (the Playbar was setup as a Home Theatre System in the TV settings). The only system which causes problems is the PS4; the Playbar volume cannot be changed with the Samsung universal remote when using the PS4 (the only way to change the volume is through the Sonos controller). I have tried resetting the universal remote and also setting up the Playbar as a Blu-ray player as per another thread but it still doesn’t allow me to change the Playbar volume when using the PS4. Interestingly, all other universal remote functionality works with the PS4. I can navigate the PS4 menus, open applications with the remote but cannot change the volume.
Has anyone else experienced this? Any assistance/guidance would be much appreciated.