Running SONOS on MacBook. Playing Spotify via Connect:AMP, quite frequently when trying to do routine things such as pause, next track etc…
“Unable to Connect”- then a minute or two later, works again, and then stops working - this pattern repeats. All the time. The issue is intermittent but should not happen.
Have tried all the troubleshooting which seems to be the go-to for SONOS, but nothing they have posted thus far fixes this issue.
Has got a lot worse since SONOS pretty much abandoned their legacy Customers. Before this S1 / S2 debacle, never had a SINGLE issue for years, now it’s a bit of a lottery as to whether the system will work as it should.
Best answer by ClausN
Can you try to deactivate 5 GHz wifi in your router and run only 2,4 GHz and see if that helps? I think some users with similar problems have done that with success, as their router had issues bridging the bands. An update in the router might have caused that.