Question

'Unable to Connect to Sonos Player' On Aiport Express and Aiport Time Capsule Extended Network

  • 20 December 2016
  • 0 replies
  • 126 views

I've looked around but can't seem to find any solutions to the issue I'm facing: the Sonos app on iOS seems to be unable to hand off control once I move between my primary router and the extended network router. I get the 'Unable to Connect to Sonos Player' warning until I either return to the original router I began control on or cycle through Airplane Mode near the new router.

I have an Airport Express that's connected via Ethernet to our modem creating our primary network (radio mode, 2.4GHz channel, & 5GHz channel all set to automatic, 5Ghz network name is off). Behind that I have an Airport Time Capsule extending the network (router mode is 'Off - Bridge Mode'). My entire SONOS system is setup in Standard Mode.

Any help is greatly appreciated!

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