- every bloody combination of wifi channels - both for the sonos and for the wifi router.
- upgraded the broadband to virgin 200 Mbps (so called) service.
- the play 3 is in a different room to the router, but this problem happens when it's in the same room too.
I have not (yet) experienced the problem when listening to the radio. Might this problem be more to do with the music library than the wifi signal???
I've emailed the helpdesk with diagnostic stuff but no response....On Monday 28th they said they'd reply within 24 hrs, heard nothing back.
DIAGNOSTIC NUMBER 6798577
Best answer by rattyView original