Best answer by jgatie
View originalUnable to browse music after software update
I just updated to the latest Sonos software for my Connect boxes. Now I get "unable to browse music" when trying to connect to SiriusXM or Spotify. Any suggestions for this issue?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
IP conflicts often show up after updates. Your network needs a reboot. Reboot the router, any switches or hubs, then wired Sonos, wireless Sonos, computers and printers, then phones tablets and other wireless devices. Note you can prevent these by reserving IP addresses by MAC address in your router setup.
This worked, thanks! I'll definitely create dedicated IP addresses to avoid this in the future.
View real-time service status
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.