Unable to browse music after software update

  • 2 October 2016
  • 2 replies

I just updated to the latest Sonos software for my Connect boxes. Now I get "unable to browse music" when trying to connect to SiriusXM or Spotify. Any suggestions for this issue?

Best answer by jgatie 2 October 2016, 19:37

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2 replies

IP conflicts often show up after updates. Your network needs a reboot. Reboot the router, any switches or hubs, then wired Sonos, wireless Sonos, computers and printers, then phones tablets and other wireless devices. Note you can prevent these by reserving IP addresses by MAC address in your router setup.
This worked, thanks! I'll definitely create dedicated IP addresses to avoid this in the future.