I get the "Unable to browse music" message for select albums in My Music on Amazon Music. I assume there is something about those particular albums (naming convention? Track contents? etc) that causes this failure in Sonos but can't nail it down.
The issue impacts every Sonos client I have (iOS clients on my iPhone and iPad, and the Windows client). I've tried renaming the albums, and deleting and adding back the MP3s to Amazon (the impacted albums are all albums I've uploaded to Amazon myself), but no improvement.
(I pay for Amazon Music; also I looked at previous discussions on the "unable to browse" topic and the solutions don't apply to me (e.g., not a virus scanning issue).)
The issue has been ongoing since we got our Sonos system last year.
How can I resolve this?