Unable to add song to queue

  • 2 December 2016
  • 1 reply

Sonos is not working! Ive tried to reset the controller and accessing it from various devices and it still does not work. I've never had this problem before.

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1 reply

Userlevel 6
Badge +3
Hi, would be happy to check. Mind submitting a diagnostic and replying with the confirmation number? Here's an article explaining how: How to Submit Diagnostic.
Also, can you try to remove and re-add your Apple Music account? Let us know how it goes.