Question

Unable to Add Music Library (1002) Windows

  • 29 October 2016
  • 1 reply
  • 363 views

I have installed the Sonos Controller app on my Windows 7 computer, but when I attempt to add my Music folder I get the following error: Sonos was unable to add the music folder Reason: Unable to add the shared folder "\\Computer\Music" to your music library (1002). I have tried connecting to other shares without success.

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1 reply

Userlevel 7
Badge +22
have you looked at your windows firewall settings.

https://sonos.custhelp.com/app/answers/detail/a_id/692/~/configuring-your-firewall-to-work-with-sonos