First-timer here. Sonos worked flawlessly out of the box for a few weeks until recently. I've been having difficulties adding songs from Apple Music's playlists to the Sonos Queue smoothly. It buffers for a very long time (1-5 mins), and 9/10 times I would just get "An error occured while adding songs to the Queue (1002)" Each playlist contains about 1-2K songs.
So my workaround has been adding Apple Music's playlists to Sonos playlists, then play from there instead. This workaround has worked worked; however, I can't seem to port all playlists from Apple Music to Sonos. I would get an "Unable to add all songs in [Apple Music playlist name] to [Sonos playlist name]" for a few of them. I am able to add each song separately tho, however, that's just not practical.
I've already made the following attempts to resolve the issues:
1. Change router's channel to 1 from Automatic
2. Quit all Sonos controllers on all of my devices
3. Rebooted Play:1s, Connect, as well as my router
and here is my diagnostic: 6653811
Thanks in advance.
Best answer by rattyView original