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TV Audio not working with Beam and Digital TV decoder

  • 16 July 2019
  • 1 reply
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I recently connected my Beam to my LG smart TV via the HDMI/ARC connection. The sound worked perfectly with Netflix on my smart TV, but when I connected my Digital TV decoder via HDMI to my TV the sound stopped working via the Beam. It automatically goes back to TV internal speaker and when I change back to to HDMI/ARC sound setting there is still no sound from Beam, not for my digital TV or Netflix.

I have reconnected and rebooted all devices, but no luck.

I have read on other posts that this is a known problem, has this been solved? Any suggestions will be appreciated. I can’t imagine that I need to keep unplugging my digital TV decoder every time I want to use the Beam with my TV.
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Best answer by WillemE 17 July 2019, 22:55

Solved my own problem by connecting the digital decoder/box to a hdmi splitter and then to the TV. It seems that certain equipment interferes with the hdmi/arc sound priorities. The hdmi splitter effectively removes the CEC functionality and removes the interference. Can also use the Lindy HDMI CEC Less Adapter, available on Amazon for $21.


Beam sound is now working perfect via hdmi/arc connection with Netflix, Digital TV and Music. No unplugging of cables required.
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Solved my own problem by connecting the digital decoder/box to a hdmi splitter and then to the TV. It seems that certain equipment interferes with the hdmi/arc sound priorities. The hdmi splitter effectively removes the CEC functionality and removes the interference. Can also use the Lindy HDMI CEC Less Adapter, available on Amazon for $21.


Beam sound is now working perfect via hdmi/arc connection with Netflix, Digital TV and Music. No unplugging of cables required.