TV audio has suddenly stopped working

  • 14 October 2017
  • 1 reply
  • 225 views

My TV audio has been working perfectly for months and has now suddenly stopped working. I've tried checking the TV audio settings, unplugging and replugging eveything back in, updating the Controller etc. but to no avail! My diagnostics number is 7954127. Any help would be great. Thanks!

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1 reply

Userlevel 7
Badge +19
Hi there, walk. Thanks for reaching out to the Community and for the diagnostic report. Since submitting this report, we have released two updates. Just checking with you to see if you are still experiencing these problems with your TV audio or if they were ultimately sorted. If you are still having problems, please submit another diagnostic report and reply with the confirmation number as you did before.