Track Play Just Stops?

  • 1 May 2021
  • 1 reply
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Evening all. Have a largish Sonos system of long standing ….. all wired & all driving in ceiling B&W’s except one Port connected to a Pioneer VSA-AX10ai.

The last few weeks tracks have just stopped playing ….  randomly and for no obvious reason I can fathom. It’s not room specific. It does not appear to be service specific.

Tracks come from NAS, Amazon, Spotify and the last week or so, Tidal Hifi. Although have not used NAS last few weeks so consider that a red herring.

System is up to date on S2. Although (and could be rough coincidence) I have only seen the track stop since going full S2. That maybe unfair logic as that was approximately 3 months back and I have no precise analysis to link the two events.

I added a Roam a week back but the track stop was occurring before then.

More than a little confused. As I say system is a long standing one and faultless in the main. 

Appreciate any suggestions.


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1 reply

I suggest that you submit a Diagnostic and follow up with Sonos Support.