Tidal connection lost-it's not fixed for me!!!

  • 21 October 2019
  • 0 replies

It's now been months since Tidal has work properly through Sonos.  The last support I had no answers other than to take down my router for a reboot, and did not want do that.  I can't how that could effect Sonos since the firewall setting allow for sonos full permission through Windows 10 and Bitdefender.   Unless, there some special ports that need to be open through the Comcast's  router and I've never had to that before.

Is there anyway for me to access and view your diagnostics report from my end?  I'd like to look at them myself.


Thank you for any help you can afford me,


Henry S.  Kurtz

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