Question

Thought created Question earlier this am - not found in my actions Update 5.3 to 5.3.2 loop, failed update

  • 2 February 2018
  • 1 reply
  • 135 views

Userlevel 1
Badge +2
I was told there was an update to my 5.3 Sonos controller running 10.6.8 on a MacPro desktop.
Process started but never finished -was updating the library then came back stuck on "some of your products need to be updated Press Update to update all your Sonos products"

I do not want to upgrade my OS - there are programs running on it now that will not run under a more advanced OS.

I am puzzled that the application updated me to a version of the controller (5.3.2) that DOES NOT WORK with my present system.

What must I do to get MY EXPENSIVE speakers working again?

Thanks in Advance.
Diagnostic#
Your confirmation number is: 8444755.
Controller_Type
Sonos App

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1 reply

Userlevel 7
Badge +22
Yep you need 10.10 on the Mac - maybe if you search you can find older install of the Sonos app.

I would recommend since you don't want to update the Mac to 10.10 go to using a mobile device for your sonos.