Question

this morning no sound from Apple tv through Sony X800H

  • 14 December 2020
  • 1 reply
  • 103 views

the newest app on my iphone, only use the Apple Tv as source.  Tv set to external speakers.  Put Apple to sleep last night as usual, this morning no sound.  Apps played, reset including power on all components.  App kept just showing Music.  Finally saw the output from Sony ARC port to the Beam


1 reply

Userlevel 5
Badge +16

Hi @randyps.

Thanks for reaching out, I’d be glad to help.

If you are still experiencing issues, please start by submitting a diagnostic report from your Sonos app while this occurs and post the confirmation number here so that I can take a look.

 

Looking forward to hearing from you soon.

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