System has to be re setup every day

  • 28 January 2017
  • 2 replies

My system went offline after changing wireless router (added Google Wifi). I went through all the activities to reset up the system. However, each day is a reset - I wake to my app saying "add a player" and my PC app saying "you need to add at least one player to get started". I have run all updates. Any ideas on the issue or solution?

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2 replies

After a router change, you must reboot all connected devices in order to flush duplicate IP addresses. Reboot, in this order:

Wired Sonos units
Wireless Sonos units
Wireless phones/tablets/etc.

Wait for each to come up before moving to the next.
Definitely worth following @jgatie's advice here. Your router is probably doing a 24-hourly refresh of IP address leases and making a hash of it because of IP address conflicts. You need to flush this out of your whole network by doing as advised.