SYMFONISK speaker - spotify song is not encoded correctly

  • 27 August 2020
  • 1 reply

I have a SYMFONISK speaker when trying to play music from spotify I will often get the error message that song is not encoded correctly. But it isn't the same songs each time. Sometimes the song will have this message and other times it will play, it seems completely random when it occurs.

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1 reply

Userlevel 5
Badge +16

Hi @TheTameShrew.

Thanks for reaching out and welcome to the community!

I appreciate your detailed post outlining your concern, let me help and try to figure this out.

Kindly submit a diagnostic report when this issue happens, and reply with the confirmation number.

I'd start by reviewing your system and see if there’s anything causing this issue.


I’m looking forward to assisting you further from here.

If you have any other questions or run into any issues,  please do not hesitate to reach out.