Sudden ungroup and only 5.1 kept playing music (but changed song)

  • 8 October 2017
  • 1 reply

So I was listening to a Spotify playlist through Sonos (not connect) and suddenly mid song my Play3s and Play1 stopped playing music at all but my 5.1 kept playing. Then it started lagging (more life staggering) and then it changed song by itself.

Diagnostics: 7930768

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1 reply

Userlevel 7
Badge +19
Hi there, GusGus. Thanks for the diagnostic report. Although it's been some time since you reported this, I would be happy to take a closer look, if you are still experiencing this problem. If so, please submit another diagnostic and reply with the confirmation number. We have since released a few updates, so be sure to apply any needed updates before replicating the problem and submitting another diagnostic report. Thanks again.