Question

Sub not connecting

  • 11 December 2019
  • 2 replies
  • 85 views

Hello,

 

My  sub isnt wanting to connect to my network or wifi. My diagnostic number is 2099712508.


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2 replies

Userlevel 7
Badge +21

You might want to contact Sonos Support directly, the Contact page has some 24x7 options.

Was it working before or is it a new Sub?

It is brand new, bought it sunday. Worked for a bit and now will not connect.