Sub has no sound

  • 12 May 2020
  • 1 reply

I have a sonos beam and added a sonos sub.  it looks like the sub is connected but when I calibrate the sub the bass comes from the beam and the sub has no sound.  When listening to the system the sub never makes a noise.  I have tried re pairing but it is still the same.  Any advice?

1 reply

Userlevel 5
Badge +13

@EMART Sorry for the slow reply and welcome to the Sonos Community. I can see that you reached out to our phone agents and resolved the issue with correcting the room settings. Please feel free to reach out to us here in the Sonos Community with any future questions or troubleshooting needs.