I’ve had Sonos for 2.5 days now and the first 2 days have been fine. Today, it keeps stopping playback from Spotify like it loses connection or turns off. My Connect went to a flashing white light the first time and I was in the other room with my One the second time but didn’t notice a flashing light. 1385115059 Is the diag from the first cut out. 360753756 Is the second.
What could be causing this? Spotify is up and accessible and I’m on fiber gigabit with a single router and a UniFi Pro WAP so the network is strong.
Best answer by Healthier31 January 2019, 00:56
Sorry for the slow reply - I was mid move. I got a final setup with a connect wired and everything else wireless (when I tried to wire multiple devices, it shut down my network, assuming due to an STP type broadcast storm that my switch couldn't handle despite saying it forwards BPDU packets without issue, whatever, not what I'm troubleshooting here). Turns out the problem I was experiencing is what you identified about 8 months ago at https://en.community.sonos.com/music-services-and-sources-228994/sonos-freaking-out-when-playing-spotify-dailymix-6798522/index1.html. I shared the workarounds I found to that problem in the thread, just wanted to close the loop here. Thanks for your help, Keith N!
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