Question

Spotify on Sonos

  • 29 November 2016
  • 9 replies
  • 206 views

I can't find Spotify on my add music services?
Help needed!!

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9 replies

Userlevel 7
Badge +22
More info needed. Do you see other services to add? What controller version you on. Your not on beta are you?
No! Had nothing but trouble with Beta!
Left Beta, then tried an update, got error 9 code. Sonos tech cleared Neta software again, all works but shows all other services, apart from Spotify. Controller version 6.4.8
Userlevel 7
Badge +22
Are you sure you checked all the categories of apps in the listing.
Userlevel 7
Badge +22
Shows when I make sure it says all services in the top left on my iPhone.

If not seeing them you probably have an issue with the country code of your account.
Is that something I can check, or rectify?
Userlevel 7
Badge +22
Login your account on Sonos.com and see what country you are set for in your profile.
It's working now! I realised how to change the country!
Thanks!
Userlevel 7
Badge +22
Sorry my earlier post never showed up saying to go in Sonos website login and profile.
Chris, that's 2 days in a row that posts are being eaten. And today, when I click on the link for "new" posts in a thread, I'm getting taken to the top of the thread, not the new posts. Wonder what's going on with this software?