Spotify Ed Sheeran Divide

  • 3 March 2017
  • 3 replies

Hi, wanting to play Divide by Ed Sheeran (released today). On the Spotify app I can play it, but Spotify through the Sonos app (iOS) most of the tracks are dimmed. Do I have to wait for something to refresh on a server somewhere or can I force Sonos to 'see' that the tracks are no available on Spotify?

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3 replies

Yes, I have exactly the same problem.
My workaround was to follow these instructions to play from the Spotify app through Sonos, but would still like a solution to the original problem.
Userlevel 7
Badge +26
Hi guys, I wanted to check in and see if you're still having this issue. Just let us know how it's going, and if you are still having trouble, can you submit a diagnostic from your Sonos system and reply back with your confirmation number?