Diagnostic report: 7714783
This happens very regularly. Often times guests want to use their own phone + spotify app to play their songs. Within the Spotify app, the Sonos device shows up, though has lots of issues.
All of the below issues happen often times together:
- Music stops playing but song timer keeps running in Spotify
- Music plays for 5 seconds then turns off
- Songs skip after ~20 seconds in
It's all acting very strange and is becoming increasingly frustrating. Seems to be a prominent issue through the forums, but i'm yet to find a consise answer other than "Wi-Fi Interference". My device is 1.5 meters away from a enterprise grade access point and no other devices are having Wi-Fi issues.
I believe the problem to be with conflicting devices connected to the system at one time, though I'm not sure.