Spotify app and connect amp connection problem

  • 13 December 2016
  • 1 reply

I am able to stream from Spotify using the sonos app to both my devices (play1 and connect amp). When I try to control from the Spotify app it sees the play1 but not the connect amp, unless I am already listening to both sources in a group from Sonos app; the Spotify app then shows the group as play1 + 1.

How can I get Spotify app to recognise the connect amp on its own?

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1 reply

Userlevel 6
Badge +3
Hi ir055, welcome to the community.

Were you able to sync your missing CONNECT:AMP to your Spotify app?
If not can you send us a diagnostic and reply with the confirmation number? Here's an article explaining how: How to Submit Diagnostic.