Hi everyone, I have a customer for which I manage the IT. The customer has two offices with multiple Play:3 and Play:5s each. The network structure of the two offices changed recently. Before, it was two separated networks. The speakers in each network were identified correctly by the sonos app and were grouped together. Recently, we connected both offices using a wired bridge. So now we have one big network from a layer 3 point of view. Unfortunately, for some reason, the speakers haven't taken well to that. When opening the app, either one or the other group (office 1 or office 2) show up. Sometimes speakers are even missing from groups. It is a super weird error pattern. I already tried restarting the speakers and reinstalling the sonos app. Neither fixed the problem, however. In each office, one speaker is connected via ethernet and the rest uses wifi to connect.
Any idea on how to debug and/or fix this is greatly appreciated.