Hi all, have a happy new year!
I have just set up my sonos system at home, but I am suffering some problems that I didn't expected at all.
This is my setup:
System configured in Boost mode, with two different rooms:
- Living Room:
- 1 Boost wired to the router (Asus RT-AC68) and separated near 3 ft.
- 2 Sonos One paired in stereo mode (10 and 20 ft from the Boost)
- Bed Room:
- 1 Sonos One, 40 ft from the Boost of the living room, with 4 walls of plasterboard between them.
My 2.4 ghz network is set up in channel 1 while the Boost is in the channel 6.
I have manually assigned IPs for every Sonos device in my router through my DHCP.
I have Alexa running on every Sonos without issues.
My problem is that the Living Room is continuosly disappearing from the several Sonos controllers.
I have done everything possible to avoid wifi interferences, but it is curious that the speakers that are in the same room than the boost are suddenly disappearing while the speaker that is really far from the boost and the other Sonos, with a lot of walls between them, is solid as a rock.
Another curious thing is that when the living room has disappeared from the apps, I can order Alexa to play some music there and it works.
Am I missing something?
I have tried to reboot router, unplug and plug again all the sonos devices but the problems always return.
If it helps, during the installation I have several problems lik uncompleted updates, several tries to pair th speakers of the living room, etc. but it seemed to get finally solved.
I have submitted a diagnostic to the Sonos Support, with the number 536016075. Any help will be really appreciated.
Best regards for all.