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Speaker (play5) makes a shh sound on the right side

  • 4 July 2021
  • 1 reply
  • 27 views

One of my speakers (play5) makes a shhh sound on the right side.  This speaker has rarely been used.  A few months ago I noticed it had this shhh sound on one side of the speaker.  The sound starts about 5 min into playing the music and stops about 5 min after the music stops.  I tried moving it around the house and it is the same at all locations.  None of the other identical speakers have this issue.  Do you know what is causing this issue and can it be corrected?

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Best answer by GuitarSuperstar 4 July 2021, 21:53

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1 reply

Userlevel 7

It sounds like it could be an issue with one of the drivers. Contact Sonos Support:

https://support.sonos.com/s/contact?language=en_US