Sound drop out

  • 28 September 2017
  • 0 replies

I have sound drop out for a breif moment every minute or so, sometimes longer. Only happens when watching Netflix via my Samsung tv app. Other streaming apps like Neon and vimeo seem to work fine. Normal tv and spotify aslo work fine. I only have a playbar and the optical cable is not kinked.
I have a DLink 890l router and all other devices set to have stable connections. Seems like the issue may be with the Netflix app but wondering if there is a fix for this.
Diagnostic number is 7890664

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