I bought my Sonos to specifically play music from a NAS where I have stored all my CDs/music. The internet radio is a welcome bonus. This system has worked well for probably over two years and provides a great sound in the kitchen where I tend to spend much of my time. Suddenly the Sonos refuses to connect to the NAS. I’ve deleted the path using the app and attempted to reinstate it with no joy.
I’ve set my NAS to a fixed address - no difference.
I’ve tried using the NAS ip address - no difference
I’ve tried //ip address/public/music/
SONOS was unable to add the music folder
Please check the path to the folder and the username and password if needed are correct.
Reason: The computer Server1 is not responding.
Sever1 responds to my laptop, my Raspberry Pi, my Mac Mini - I can play music from the server on all of these devices.
This path works if I drop it into Chrome. It is also the path that is used on my Rasberry Pi based system in the lounge.
The Sonos is quite merrily playing jazz radio so I presume it must have a good network connection.
The Sonos isn’t able to stream from my Laptop either - just tried adding some music to a folder. Same error except it is my laptop that’s not responding.
I can see the Sonos from my laptop including the directory structure - All the folders are empty.
Help otherwise, is it possible to access the Sonos amplifier input so I can hook a Rasberry Pi up to it?
Best answer by Harry Worth
Tried rebooting the NAS - tried just with SMB1 only - no change.
Eventually went & got my stepladder (Sonos mounted on top of a kitchen cabinet so a faff) & turned the Sonos off and on.
it’s now working again - I never ever reboot it as it’s so inaccessible. Did so recently as the alarm stopped working not even Sonos chimes - beginning to think that recent reboot stopped something else working as I don’t think Sonos has accessed the server since.
Don’t really understand as you’d think if it could play music off internet sources it could connect to a local NAS.
Thanks for help John.