Question

Sonos unable to play... connection to Spotify was lost

  • 9 November 2016
  • 1 reply
  • 178 views

Hello!

Long time user of Sonos products. Love them so much!

We recently signed up for Spotify (again) and have found that the service drops the connection quite often. We're unable to listen to Spotify for 10-15 minutes without the connection to the service being lost by Sonos. Apple Music does not experience this issue.

Any ideas on how we can resolve this issue? Would like to drop Apple Music and stick with Spotify on Sonos.

Thanks,
Glen

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1 reply

Userlevel 3
Badge +2
Are you having those errors playing from Sonos playlists that you had saved before signing back up with Spotify?