I have a rock solid wifi network, nothing else is problematic. I have 3 Sonos Play:1 speakers, all with unique IP addresses. My iTunes music library is on a Macbook Pro that is continuously connected to the same network. If I play from "Sonos Controller for Mac", it seems to work fine, but if I begin playback from Sonos on the iPhone, it either a) works just fine, or, b) Constantly stops playing in the middle of a song. There doesn't seem to be a pattern - it's just random. Nothing worse than having the music cut out during playback. Sonos - THIS IS TABLE STAKES. How can you make a product with just ONE mission, and expect to succeed if you cannot deliver on it in a bulletproof way? Unimpressed.
Best answer by Jeff S
Any ideas ?
There's an issue with playback from the storage on iOS devices which causes audio interruptions when you have non-Sonos AirPlay devices on your network and your iOS device goes to sleep. We're investigating the issue, but for now you can get the streaming going again by disabling AirPlay on any non-Sonos devices in your home, or by disabling auto lock in your iOS device's settings menu under display & brightness.
Another option is to sync your phone's storage with a computer, and stream from a music share. Here's how to set that up.
Aside from the above, if you are encountering issues with your Sonos devices, there are a few points you will need to explore.
Is the issue the fact that your music is being interrupted but it's not stored on an iOS device? Commonly, this can come as a result of wireless interference. Are you perhaps using an incompatible network configuration or hardware that does not meet our system requirements?
Having read the information linked above, if you are still having issues, please start a new topic with the following information:
- What devices do you have?
- Has anything changed on the network?
- Which service(s) are you trying to listen to?
- Is the behaviour always the same?
- Can you recreate it with ease, or is it random?