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Sonos S2 app keeps finding S1 system


When I open my Sonos S2 app, more often than not it finds my S1 system and won’t let me access my S2 system.  I have to keep shutting down the app and reopening it until it finally picks up my S2 system.  Is there any way of avoiding this issue?

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Best answer by ratty 26 May 2022, 11:49

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2 replies

The S2 app may still be associated with both systems, in which case it’s pot luck which it will find.

Reset your S2 app, via Settings/App Preferences/Reset App. (Don’t worry, you won’t lose anything other than a few local controller settings.) Restart the app and tell it to connect to an existing system. It ought to ask for a button to be pressed on the S2 system, to identify it.

If this doesn’t go well, temporarily power off all the S1 units. Repeat the process, and the S2 app will find the S2 system automatically.

Thanks - will give it a go.