Been trying to us new Sonos roam for a couple of days now and it is just so frustrating.
I have the same issues as may others already listed on here.
Sound plays for a short time then stops, when looking at app it says everything still playing.
Have tried support who suggest I reboot my router.
Not sure how this can help as the issue happens on both Wi-Fi and bluetooth. Had no issues with rest of my Sonos speakers.
I’ve submitted another diagnostic 850834206. This was during the issue, not sure what difference it will make as support said my last diagnostic was fine.
What I can’t understand is that this is obviously a common and known issue since launch by the looks of this forum, yet there is no answer. I’m not sure how this has not been mentioned in the many reviews I read prior to purchase.
Looks like this may have to be a return as there doesn’t seem to be any answers here.
Best answer by Corry P
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