What is status of Sonos addressing the tinny sound with the arc? Can they provide research status and approximate dates for a software fix?
Best answer by Bill Kent
Update: Issue Resolved (My Stupidity)
For anyone using an older iPad for tuning, the mic is in the top of the device, not the bottom! Once I ran trueplay leaving the iPad in its normal position, the sound is absolutely perfect. NOTE FOR SONOS, suggest you change your trueplay video instructions which recommend you flip your device… that is not always correct. In my case, doing so put the mic facing the floor, which created all of my sound issues!
LOVE THE SOUND NOW!