I can’t search for radio stations currently.
The Sonos app says my Sonos Radio account needs to be reauthorized. When I click on Reauthorize it comes up with an error msg saying ‘Unable to reauthorize Sonos Radio account’.
ive deleted and reinstalled the Sonos app but that hasn’t worked. Can anyone help? Very frustrating!
Best answer by Smilja
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+1
What’s the reason for having to re-authroize every couple of days ?
Same here, having to power cycle or reauthorize at least once weekly.
please fix 🙏
I unplugged my Sonos products and then when I plugged back in I went back to the app and was able to reauthorise the account
came here with the same error. Fixed it by rebooting my main Sonos Port.
Sonos getting worse and worse.
using their stuff since 2012, but since S2: reboots, slow app, and ‘have you tried to turn it off and on again’
Come on, get your S*** together Sonos, getting more and more frustrated with these expensive pieces of junk
*Moderator Note: Modified in accordance with the community guidelines.*
it took a few time, but after rebooting my sonos speaker, the sonos radio is working again. thx
This is very frustrating. Re-added TuneIn and reverted all our radio stations to it.
SOLUTION that worked for me:
Unplugged one speaker….
waited a minute,
Plugged it back in…..
Sonos Radio now works (Note no “Reauthorize: prompt)
I have a LOT of Sonos speakers and did not want to cycle power on all of them. I have only one set of Play1s that I used for Sonos Radio. I cycled power on those and it worked. Don’t know if you can just randomly choose one speaker to cycle power to fix it. Maybe.
Unplugged my speakers then replugged them in - all working fine. Thanks.
Powering down 1 didn't work. Powered down 2 did the trick. Thank you.
Hi people, I strolled through this forum and I tried one of the tips I found and that worked now:
That worked for me, don’t know whether rebooting all speakers had any influence (could also be that Sonos fixed the general issue)
This worked for me!
I wonder if this has anything to do with it:
Sonos is now offering a premium subscription service in Sonos Radio HD.
I had the same problem with apps & firmware up-to-date.
Unplug and replug my Beam did the trick. After I restarted the app, I could browse all Sonos stations again.
I have like 10 speakers and just unplugged 2 of them (they were right & left of a set) plugged them back and after they restarted, Sonos Radio is back there in Favorites and it works.
how to unplug the speakers?
Just unplug the electrical power from the wall socket, make sure all Sonos devices are powered down before plugging them back in.
it worked out!! thanks
how to unplug the speakers?
Just unplug the electrical power from the wall socket, make sure all Sonos devices are powered down before plugging them back in.
Hi people, I strolled through this forum and I tried one of the tips I found and that worked now:
That worked for me, don’t know whether rebooting all speakers had any influence (could also be that Sonos fixed the general issue)
how to unplug the speakers?
With v12.2 it is no longer possible to remove Sonos Radio.
Guys, You need to update the speaker’s firmware as well, not only the Sonos app.
the systems are up to date as well as the sonos s2 app but there is no option for deleting / resetting sonos radio
Hi people, I strolled through this forum and I tried one of the tips I found and that worked now:
That worked for me, don’t know whether rebooting all speakers had any influence (could also be that Sonos fixed the general issue)
Still broken for me on both the desktop app on my Mac and on my iPhone. Have reverted to TuneIn
Hi it’s me, that “chap on twitter”.
Sonos Support chat confirmed to me yesterday
This is a bug we detected this morning. Our guys are working on it so id ask you to wait and try again tomorrow."
However, today it is still not working.
You can listen to radio stations via TuneIn, that is a workaround.
Or if you know the direct stream URL of the radio station, you can also use that.
This thread isn’t answered. I clicked on the tick by mistake and now can’t untick it!
Starting to find Sonos very frustrating! Still no radio!
With v12.2 it is no longer possible to remove Sonos Radio.
Guys, You need to update the speaker’s firmware as well, not only the Sonos app.
Sorry how do I update speaker? I’ve got the Sonos app on my iPhone. The link suggests going to Settings and then System but isn’t listed within Settings.
Same in France, seems to be a Sonos Radio software glitch, not a hardware nor an app update issue.
In Rome, Italy too!!!
“Sonos Radio account needs to be reauthorized” still a problem. Tried removing Sonos Radio and now can’t add it back. Nothing wrong with the rest of my LAN. This problem started after performing the mandatory update when I signed in this afternoon. I expect better from a premium product.
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