I have had my 4 zone players and 3 controllers since Sonos got started. I love them.
Two years ago, one of my ZPs broke and I had to get a replacement from Sonos. Before I realized it, all my playlists were gone. It was rather depressing and lost not just a lot of work, but creative and sentimental value.
Since all my playlists are sonos playlists, I just know they will eventually disappear again over failed hardware or accident.
In a thread in 2009, Buzz wrote: "SONOS playlists are held inside the ZonePlayers and are not available for export or to 3rd party tools."
I can't fathom why they can't be backed up or exported. Can someone please explain why this simple precautionary functionality isn't available? Of course it could also be useful for other reasons as well. Will we ever see this function?
BTW, I just read thru the sticky on top 5 functions and this isn't even on it. Has anyone else lost sonos playlists?