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Sonos Playbase won't setup room or airplay

  • 5 December 2021
  • 1 reply
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My sonos playbase stopped connecting via airplay. I tried resetting and setup fails at the step where the Playbase is added to a room, when setting up over wifi. On ethernet it sets up properly. Now it only works on ethernet and not wifi.

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Best answer by ratty 5 December 2021, 08:48

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1 reply

The Playbase wireless may have failed. Wire by Ethernet, submit a diagnostic, note the confirmation number and call Sonos Support.