Question

sonos playbar plays intermittently when using any music service other than optical with tv

  • 23 May 2020
  • 1 reply
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sonos playbar plays intermittently when using any music service other than optical with tv . whether playing alone or grouped with other speakers


1 reply

The next time it happens, submit a system diagnostic within 10 minutes, and contact Sonos Support to discuss it.

I usually suggest the phone folks, they have more tools available, and are available Monday through Friday during business hours. Twitter support folks are available 24/7.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.  

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