Answered

Sonos Play 5 not skipping musics from Apple Music

  • 10 February 2019
  • 1 reply
  • 51 views

My system is not reproducing Apple music songs properly. After some seconds the music skips.
My diagnostic reported submitted number is 1178618948
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Best answer by Jeff S 11 February 2019, 22:44

My system is not reproducing Apple music songs properly. After some seconds the music skips.
My diagnostic reported submitted number is 1178618948


Hi vmcidreira,

Welcome to the community. Please check out this guide which has some great troubleshooting tips for getting the music playing without skips.

It may also help to change your network's wireless channel from 6, which is a bit crowded, to 1.

If the guide and changing the channel doesn't help, send along a new diagnostic report and reply here with the confirmation number, I'll take a look.
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My system is not reproducing Apple music songs properly. After some seconds the music skips.
My diagnostic reported submitted number is 1178618948


Hi vmcidreira,

Welcome to the community. Please check out this guide which has some great troubleshooting tips for getting the music playing without skips.

It may also help to change your network's wireless channel from 6, which is a bit crowded, to 1.

If the guide and changing the channel doesn't help, send along a new diagnostic report and reply here with the confirmation number, I'll take a look.