Question

sonos play 5 Gen 1

  • 19 June 2019
  • 6 replies
  • 81 views

Hi, I have a Sonos play 5 gen 1 it sounds amazing although there is tonnes of poet noise and I don’t know if this is normal or if it is just a problem I need to get looked at,
Thanks

6 replies

What is poet noise?
Sorry it was meant to say port
What port? Do you mean the line-in port? If so, is there a similar amount of noise when you're streaming a radio station from TuneIn, for example (a free service already installed on your Sonos).
On the sonos play 5 generation 1 i think it was released in 2015,
there is a bass port on the back of the speaker and when i play a song loud you are able to hear port noise.
Userlevel 7
Badge +26
@Matthew15 , would you describe it as a flutter or flapping sound? It could be a blown woofer if it gets worse the louder the audio is, or the heaver the bass. I'd suggest that you contact the support team directly in that case so they can investigate further.
Thanks, Ryan. Had no idea.

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